Inviting a co-manager (or another owner) is a way to share the load — and a smart move once you have multiple locations. Each invitee gets login access scoped to a role and (optionally) specific locations.
How to invite
Settings → Team → Invite team member. Three fields:
- Email — where the invite link goes.
- Role — owner, manager, or employee. See Roles & permissions for the differences.
- Locations — which locations they can access. Owners always see everything; managers and employees only see locations explicitly assigned.
Click Send and an email with a magic link goes out. The link is valid for 24 hours.
What invitees see
The invite email has a one-click "Set up your account" button. They land on a Timely password creation page, set their password, and they're in. The first thing they see is the location they were assigned to (or a picker if they have multiple).
If the email already has a Timely account (e.g., they're an existing owner of a different org, or they're already on your roster as an employee with login access), the invite reuses that account — no duplicate signup, no second password.
Linking invites to existing employees
If the email matches an existing employee (someone already on your roster), the invite links the new login to that existing employee row. So:
- Their schedule history stays intact
- They get login access on top of the SMS shift alerts they already received
- They appear as one row, not two
This is the most common pattern: an employee you've been scheduling for months wants to log in and see their schedule on a desktop. Just invite them with their existing email.
Resending or revoking invites
Settings → Team → look for the "Pending invites" row at the top. Each pending invite has:
- Resend — sends a fresh email with a new 24-hour link.
- Revoke — invalidates the link so it can't be used.
Once an invite is accepted, the team member shows up as an active row.
Changing a team member's role later
Settings → Team → click the role dropdown on their row. Change takes effect on their next page load.
If you change a team member from owner → manager (or any downgrade), they immediately lose access to the things their old role allowed. They won't see billing anymore, won't see the rules editor, etc. No data is deleted — just their access narrows.
Removing access
Settings → Team → click the team member → Remove. This:
- Revokes their login access
- Disconnects them from your org
- Doesn't delete their employee row (if they had one). Their schedule history stays.
If they were also on your roster as a scheduled employee, you can choose to either keep them on the roster (just without login) or remove them entirely.
How many team members?
| Plan | Team members |
|---|---|
| Starter | 3 |
| Pro | 10 |
| Business | 50 |
| Enterprise | Unlimited |
Team members are distinct from employees. You can have 75 employees on the Pro plan but only 10 of them get login access.